Privacy policy

Last updated: 2026-10-11

This is an English translation for your convenience. If the English and Lithuanian versions differ, the Lithuanian version prevails.

1. Data controller

Personal data is processed by: Mark Žukov, self-employed (individual activity), 1538996, info@plauname.lt.

2. What personal data we collect

Data you give us yourself:

  • First name and surname;
  • Phone number;
  • E-mail address;
  • Address (where the service is provided);
  • Photos you attach to your request (to assess the condition of the premises).

Data collected automatically:

  • Information about your device and browsing (IP address, browser type, time, pages visited);
  • Cookies and similar technologies.

3. How we collect data

  • Through the contact / booking forms on the website;
  • Automatically, using cookies;
  • Additionally – through e-mail correspondence about the details of a booking.

4. Cookies and consent

Cookies are small files or records that a website stores in your browser. We divide them into the following categories:

  • Necessary – for the website to work, to keep it secure and to remember your cookie choice. They do not require consent.
  • Analytics – for analysing visitor behaviour. Used only with your consent.
  • Marketing – for measuring how well ads work. Used only with your consent.

At the moment the website stores only these necessary records in your browser:

  • plauname-consent (localStorage) – your cookie choice, kept for 12 months;
  • plDustShown, plDustSwept (sessionStorage) – the state of the website's “dust” game, deleted when you close the browser window.

We do not use analytics or marketing cookies until you consent. You can change or withdraw your consent at any time by clicking “Cookie settings” at the bottom of the page. You can also delete cookies in your browser settings.

5. Who we may share data with

We do not sell your data. It may only be shared with:

  • Service providers / processors (e.g. hosting, e-mail platforms, payment processors, analytics providers) that process data on our instructions;
  • Public authorities – only where required by law.

6. How long we keep data

We keep data no longer than needed for the purposes it was collected for and as required by law.

7. Purposes and legal basis for processing

We process personal data for the following purposes:

  • Handling requests and providing services – entering into and performing a contract (GDPR Art. 6(1)(b));
  • Invoicing and accounting – compliance with legal obligations (GDPR Art. 6(1)(c));
  • Keeping the website working and secure – legitimate interest (GDPR Art. 6(1)(f));
  • Analytics and marketing – your consent (GDPR Art. 6(1)(a)), which you can withdraw at any time.

8. Your rights

Under the General Data Protection Regulation (GDPR) you have the right to:

  • access the personal data we hold about you;
  • have inaccurate or incomplete data corrected;
  • have your data erased (“the right to be forgotten”) when there is no longer a reason to process it;
  • restrict the processing of your data;
  • object to processing based on legitimate interest;
  • data portability;
  • withdraw your consent at any time – this does not affect processing carried out before the withdrawal.

To exercise your rights, contact us at info@plauname.lt. We will reply within 1 month of receiving your request.

9. Complaints

If you believe your personal data is processed in breach of the law, please contact us first – we will try to resolve the issue. You also have the right to lodge a complaint with the State Data Protection Inspectorate of Lithuania (L. Sapiegos g. 17, 10312 Vilnius, ada@ada.lt, vdai.lrv.lt).

10. Data security

We use appropriate organisational and technical measures (e.g. a secure HTTPS connection, restricted access to data) to protect personal data against unauthorised access, loss or disclosure.

11. Changes to this policy

This privacy policy may be updated. The latest version is always published on this page, with the date of the update shown at the top.

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